Contact Factory Buys Direct Customer Service
Factory Buys Direct Phone Numbers and Emails
Toll-Free Number:
-
(855) 607-6557
Factory Buys Direct Emails:
Contact Information
Factory Buys Direct Website:
Factory Buys Direct Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday-Friday: 7:30am-4:30pm (CST)
How Good is Factory Buys Direct's Customer Service?
Summary of Factory Buys Direct Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Factory Buys Direct?
Shipping and Delivery Question:
- “Non delivery of purchase”
- “Matress(boxer) has not arrived”
- Wrong shipping address
Return/ Replace Question:
- “Fireplace Blower installation”
- “Return of goods”
- “My duluth ventless gas foreplace I bought in January will not come on”
Product/ Service Question:
- “Phone numbers don't work. No one answers”
- “Missing and damaged parts on stove”
- “Missing product”
Payments and Charges Question:
- “To make an over due payment”
- “Payment”
- “Responding to an email aa to whether Id like to go ahead with my purchase as Iv already made an afterpay payment and you do not deliver to my postcode”
Request for Information Question:
- “Complaint about my delivery,missing parts”
- “I purchased a model FDLR18-1 for my patio. The question I have is if the pilot gets blown out will the gas shutoff automatically?”
- “Because I'd like to speak to them about my orders that I have ordered”
Refund Question:
- “Demand a full refund including extra freight costs”
- “REFUNDING ISSUE”
- “Refund”
Staff Question:
- “Need a copy of my purchase for re embursmentfrom building manager due to ceiling collapsed”
- “Customer service”
Activation/ Cancellation Question:
- “Cancel order 10278”
- “Cancelled order”
Account Question:
- “Deluth Forge gas log insert issues”
Other Question:
- “You haven't responded to my email”
- “Purchased”
- “Equally”
About
, , , ,
Factory Buys Direct is an online retailer which offers different kinds of products at discount prices. The company get its goods directly from the factories or manufacturers. Factory Buys Direct sells Forced Air Heaters, Electric Heaters, Vent-Free Heaters Space Heaters and Fireplaces, Wood Burning Heaters and different accessories, etc. The company is an authorized distributor ProCom. Factory Buys Direct is based in Canton, Georgia. Within the USA the company offers free delivery. The products can be returned during 30 days after purchase.
Factory Buys Direct is ranked 644 out of 2906 in Appliances and Electronics category
USA, Australia
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