Factory Buys Direct - Fake company
Ordered a Pro com heater. After several weeks of nothing I sent several emails and made numerous phone calls to a company that does not exist.
This company is a fraud and rip off. They took my money and I got nothing. I was never able to speak to someone at the number provided on the web sit. I waited on hold for hours at a time, then the phone would be transferred to extension 5001 to where you could leave a message.
I left several messages with no response. You can not speak to anyone nor will anyone respond to your email's you send the company.
I am a US Marshall and have contacted the FBI fraudulent department to investigate this scam. Hopefully they will put this scam out of business and ensure they refund peoples money.
Reason of review: No item and no response. comapany is not real. Stole my money.
Monetary Loss: $120.
Preferred solution: Full refund.
Factory Buys Direct Cons: Fraud fake online company set up to steal your money.
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I have talked with people at the 855 -607-**** and they tell me I should have my refund in 3 to 5 business days. 4 th week now and no refund.
This company is out of Bowling Green, KY 42101 and is also registered in California. I returned a heater